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Report Today’s Close Call, Prevent Tomorrow’s Accident

Incidents with the potential to cause serious injuries are common at construction sites, but if no one gets hurt, you’re less likely to hear about them. But just because an employee didn’t fall after tripping over an extension cord or wasn’t hit by a falling hammer doesn’t mean these types of close calls or near misses should go unreported. Employers can improve safety in their workplace by implementing a program that encourages workers to speak up when a close call occurs. Otherwise, an employee who walks away unharmed or witnesses a co-worker narrowly escape injury may not realize the importance of documenting the incident or may not feel comfortable reporting it.

LIUNA General President  Terry O’Sullivan

“Saying something about a close call could potentially save the life of a fellow LIUNA member or a worker from another trade,” says LIUNA General President Terry O’Sullivan. “Empowering workers to speak up is one of the most important things contractors can do to create a safe and healthy workplace and a positive safety culture.”

Why Report a Close Call?

Any incident where a worker could have gotten hurt but didn’t is a red flag. It’s what safety professionals refer to as a leading indicator because it calls attention to a hazardous situation before an injury results. Many times the difference between a close call and a critical injury is a split second or a fraction of an inch. According to the National Safety Council, 75 percent of all accidents are preceded by at least one close call.

Why Close Calls Don’t Get Reported

Health and safety professionals say there are a number of reasons why employees don’t always report close calls. They include:

  • Concerns about being blamed
  • Time-consuming paperwork or becoming the subject of an incident investigation
  • Looking accident prone
  • Peer-pressure because of a poorly designed incentive program
  • Being labeled as a whiner
  • Not being thanked for reporting the close call
  • Believing it’s easier to put up with the hazard than to fix it
  • In extreme circumstances, being laid off

Encourage Employees to Report Close Calls

To be proactive and create a positive safety culture, employers must encourage employees to report close calls by:

  • Educating employees on why close call reporting is important
  • Assuring employees they will not be blamed and can report close calls anonymously
  • Assuring employees that no reprisal or punitive action will ever be taken against them for reporting close calls or other hazardous situations
  • Creating a policy for reporting close calls that is readily accessible and doesn’t require a lot of time to complete
  • Reporting back to employees what steps were taken to improve safety. For example, let them know you’re implementing more frequent housekeeping to ensure walkways are clear of extension cords and other trip items and installing netting to catch dropped tools and debris.

The LHSFNA has developed a number of materials that can help spread the message about the importance of reporting close calls. These include the Speak Up for Safety and Safety’s Not Complicated posters. These and other health and safety materials can be ordered through our online Publications Catalogue. The LHSFNA’s Occupational Safety and Health Division can also offer guidance on keeping your worksite site safe by coming out for an onsite visit. For more information, call 202-628-5465.

[Janet Lubman Rathner]

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